Services
cyberISMS offers comprehensive services in IT, cybersecurity, and compliance, emphasising online audit compliance consulting. With a framework of six integrated pillars, we ensure your organisation achieves a resilient, secure, and auditable operating model.
Our solutions simplify oversight and enhance accountability, allowing you to focus on your core objectives while we handle the complexities of compliance and security. Choose cyberISMS for expert online audit compliance consulting tailored to your unique needs, and experience unparalleled service quality and reliability.
Managed IT Services (ITSM)
Our Managed IT Services provide a stable, predictable foundation for day-to-day operations. Delivered in line with ISO/IEC 20000-1 principles, these services ensure consistent service quality, controlled change, and reliable support for users and systems.
This pillar covers:
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End-to-end service desk and user support
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Device, endpoint, and asset management
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Microsoft 365 lifecycle management and secure configuration
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Infrastructure, application, and data management
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Controlled change, incident, and problem management
Managed Cybersecurity
Managed Cybersecurity services protect your organisation against evolving threats through continuous monitoring, proactive hardening, and human-led response. Security controls are embedded into operations, not bolted on.
This pillar covers:
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24/7 threat detection, monitoring, and response
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Vulnerability management and risk-based remediation
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Endpoint protection, EDR, and MDR services
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Firewall management and perimeter security
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Microsoft security optimisation (Defender, Entra, Purview)
Integrated IT + Security Management
This pillar brings IT operations, cybersecurity, and compliance together under a single accountable framework. It removes the fragmentation caused by multiple suppliers and disconnected tooling.
This pillar covers:
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One service desk and operating model
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Unified incident, change, and asset governance
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Integrated monitoring across IT and security
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Consolidated reporting on service quality, risk, and controls
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Reduced operational overhead and ambiguity
Compliance & Assurance
Compliance and governance are embedded across all services we deliver. This pillar ensures security controls are aligned to recognised standards and that evidence is produced continuously — not retrospectively.
This pillar covers:
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Cyber Essentials readiness and continual compliance
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ISO/IEC 27001 and ISO/IEC 20000-1 alignment
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Control implementation and evidence pack support
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Supplier, access, data, and asset governance
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Audit readiness and assurance reporting
Continuity & Resilience
Continuity and resilience services are designed to keep critical services available and recoverable, even during incidents, cyber events, or operational disruption.
This pillar covers:
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Incident response planning and runbooks
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Tabletop exercises and scenario testing
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Backup, recovery, and continuity management
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SLA-driven service stability
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Secure-by-design configuration to reduce outage risk
Consultancy, Project & Transformation Support
Our consultancy and project services support organisations undergoing change, modernisation, or growth. All projects are delivered with security, governance, and operational resilience built in from the outset.
This pillar covers:
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Security-first Microsoft cloud migrations
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Infrastructure modernisation and automation
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IT and security transformation initiatives
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Governance and capability uplift for internal teams
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Strategic advisory and design support
How These Services Work Together
The six pillars are not delivered in isolation. They operate as a single, integrated service model that provides:
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Continuous operational stability
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Embedded security and risk reduction
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Predictable, audit-ready evidence
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Clear accountability and governance
This approach allows organisations to focus on their core mission, while cyberISMS manages the complexity of IT, security, and compliance.